Frequently Asked Questions
DO YOU ACCEPT RETURNS?
We accept returns for our Veils + Accessories and our Ready to Wear collection ordered online. Contact must be made within 48 hours of receiving your order if you have any concerns. Return trackable postage is at the buyers expense including any customs/duty fees that may apply. Once we have received your return in original condition your refund will be processed minus a $50 NZD admin fee.
DO YOU SHIP INTERNATIONAL?
Yes we offer global shipping - Explore our collection from anywhere in the world! 🌍 Please note, import duties, taxes, and custom charges are not included in the price and will be the responsibility of the buyer. The amount charged is determined by destination customs agency and item value. Remember, it's illegal to falsify customs declarations. Duties and taxes must be paid at collection/delivery. For more information about additional costs, kindly check with your country's customs office prior to making a purchase.